Cassie brings enthusiasm, curiosity and a keen eye for detail to her compliance role. Her knowledge of regulations, policies and processes helps maintain high standards and ensures customers receive clear, accurate information.

She supports a range of compliance activities, including call audits, file checks and reviewing promotional materials and website content before publication.

Cassie particularly enjoys the investigative side of her work, researching legislation and getting to the bottom of complex issues. A career highlight was helping a previous employer, a leading insurance company, win a legal case through her research, fact-finding and document preparation.

Away from work, Cassie enjoys reading and baking. She is also an animal lover, fostering cats and kittens for a local animal charity before they move on to their new forever homes.